Profile
Professional Summary
Technology professional with hands on experience diagnosing and repairing hardware and software issues across Windows PCs, Mac computers, mobile devices, and other consumer technology. I also have experience with Apple repair workflows, customer support, and practical web projects. I enjoy learning new tools quickly, solving problems methodically, and turning technical ideas into experiences that are clear and useful for other people.
Experience
Geek Squad · Advanced Repair Agent
Technical Support & Repair- Performed hardware and software diagnostics and repairs across Windows PCs, Mac computers, mobile devices, and other consumer technology.
- Troubleshot Mac and Windows devices to identify operating system, software, hardware, connectivity, and performance issues.
- Performed iPhone screen, battery, and back glass repairs using structured Apple repair workflows.
- Explained technical problems and repair options in clear language for customers with different comfort levels.
- Balanced device repair, customer service, documentation, and operational priorities in a fast paced environment.
Technical Skills
Selected Projects
Interactive Portfolio
Designed and developed a responsive portfolio that combines a professional resume with an explorable lobby, keyboard navigation, collision detection, Canvas based games, touch controls, and accessible fallback navigation using vanilla JavaScript.
Genetik Bleu Salon Website
Designed and developed a mobile first production website for Genetik Bleu Salon, featuring responsive layouts, multiple pages, client registration, salon policies, a gallery, interactive interface details, and a live deployment at www.genetikbleu.com.
How I Work
I learn by building. I like breaking a problem into small pieces, understanding what each part does, testing it, and improving the experience from the user's point of view. This portfolio is intentionally built the same way: the code is separated by responsibility and heavily commented so another person can understand how it works.